Privacy Policy

Version: 1.2
Last Updated: 5 November 2025

This Privacy Policy explains how Motmillers Kristaps (Entrepreneur individuel) (“House of Marketing”, “we”, “us”, “our”) collects, uses, discloses, and protects personal data when you visit https://houseofmarketing.shop, purchase our advisory/training products, or use our services.

By using our Website or services, you agree to this Policy. If you do not agree, please do not use the Website.

Contents

1. Who We Are (Controller)

Controller: Motmillers Kristaps (Entrepreneur individuel)
SIREN: 993 534 163
SIRET (établissement principal): 993 534 163 00015
APE/NAF: 7021Z — Conseil en relations publiques et communication
Registered Address: 75 RUE de la palud, 13001 Marseille – FRANCE
Contact (privacy): info@houseofmarketing.shop (first response within 1 business day)
Phone: +48 732 059 488
Website: https://houseofmarketing.shop

We are established in France and comply with the GDPR. If our processing requires the appointment of an EU representative under Art. 27 GDPR, we will update this section.

2. Scope

This Policy covers personal data processed when you:

  • Browse or interact with our Website
  • Purchase advisory/training products or book services
  • Create or use an account, download materials, or access learning content
  • Contact support
  • Receive marketing communications (where permitted)

3. What Personal Data We Collect

  • Identity & Contact: name, email, company, role, billing address, country/region
  • Account: username, hashed password, enrolments/progress
  • Order & Payment: order ID, purchase history, payment status, refunds (we do not store full card PANs or CVV)
  • Service Delivery: project requirements, artefacts, logs
  • Communications: emails, tickets, feedback
  • Device & Usage: IP address, device, browser, pages viewed, timestamps, referral/UTM data, approximate location (IP-derived)
  • Cookies: see our Cookie Policy
  • Marketing Preferences: opt-in / opt-out status

4. Sources

We collect personal data from:

  • You (via forms, checkout, or support)
  • Automated collection (cookies and logs)
  • Payment service providers / payment networks (for transaction confirmations and fraud screening)

5. Purposes & Legal Bases (GDPR)

PurposeLegal Basis
Provide Website & servicesContract (Art. 6(1)(b)); Legitimate interests (Art. 6(1)(f))
Payments & refundsContract; Legal obligation (tax/records)
Support & communicationsContract; Legitimate interests
Fraud & securityLegitimate interests; Legal obligation where applicable
Analytics & improvementLegitimate interests; Consent for non-essential cookies
MarketingConsent (opt-in); or Legitimate interests for similar products to existing customers, subject to opt-out

Where we rely on consent, you can withdraw it at any time.

6. Payments (via PSPs)

We use one or more payment service providers (PSPs) (e.g., Stripe via WooCommerce) to process payments. Depending on your region or payment method, relevant payment details are shared with the PSP and payment networks to authorise, settle, and refund transactions and to prevent fraud.

We receive confirmation of status but do not receive or store full card numbers or CVVs.

7. Sharing of Personal Data

We share data only with:

  • PSPs and payment networks
  • Cloud, IT, and learning platform providers
  • Analytics and email providers (subject to consent where required)
  • Professional advisers and authorities (where legally required)
  • Successors in case of business reorganisation

All recipients must protect personal data appropriately and process it only as instructed or under their own legal obligations (e.g., payment networks).

8. International Transfers

We may process or store data outside your country, including outside the EU/EEA. When we transfer EU/EEA personal data to non-adequate countries, we rely on Standard Contractual Clauses (SCCs) and apply additional safeguards where appropriate.

9. Retention

  • Account & course records: while active and up to 24 months after last activity (unless law requires longer)
  • Order/payment & invoicing: up to 7 years (tax/accounting purposes)
  • Support data: up to 24 months after resolution
  • Contact form submissions: up to 12 months
  • Analytics data: anonymised or kept for the shortest feasible period

10. Security

We apply appropriate technical and organisational measures including encryption in transit, access controls/least privilege, MFA for admin access, regular backups and vendor due diligence. No method is 100% secure, but we strive for robust protection.

11. Your Rights (EU/EEA)

You have the right to access, rectify, erase, restrict, object, data portability, and to withdraw consent at any time.

How to exercise: email info@houseofmarketing.shop. We may request reasonable information to verify your identity before actioning your request. We respond within 30 days. You may also lodge a complaint with the competent supervisory authority (e.g., CNIL in France).

12. Children

Our services are not directed to children under 16. If a child has provided data without parental consent, please contact us to request deletion.

13. Cookies

See our Cookie Policy for detailed information. Non-essential cookies are used only with your consent.

14. Automated Decision-Making

We do not engage in automated decision-making that produces legal or similarly significant effects. Basic fraud and risk checks may occur at payment service providers with human oversight.

15. Changes to This Policy

We may update this Policy periodically. The current version is always available at /privacy-policy/ with the effective date shown below.

16. Contact

Motmillers Kristaps (Entrepreneur individuel)
75 RUE de la palud, 13001 Marseille – FRANCE
Email (privacy): info@houseofmarketing.shop
Phone: +48 732 059 488
Website: https://houseofmarketing.shop

Effective Date: 5 November 2025